When your air conditioner breaks down, finding the right HVAC technician to handle the repair is crucial. With so many options out there, it can be challenging to know who to trust with your home’s comfort. Here’s a guide to help you choose the right HVAC technician for your AC repair, ensuring you receive top-notch service and peace of mind.
Look for Experience and Reputation
Experience matters when it comes to HVAC repair. At Butler Heating & Air Conditioning, we’ve been known as the “Home of the Dependables” since 1949. With over 30 skilled employees and owners Chris Bermick and Nick Lamb bringing over 30 years of HVAC experience, you can trust that your AC repair will be handled with the utmost expertise. Our long-standing reputation in Dayton and the Miami Valley area is a testament to our commitment to quality service.
Check for Licensing and Certifications
Ensuring your HVAC technician is fully licensed, bonded, and insured is essential for your safety and satisfaction. Butler Heating & Air Conditioning holds all necessary licenses, including OH. LIC # 47021 and Dayton LIC # 1465, covering all communities in the area. Our technicians are EPA, NATE, and CFC certified, guaranteeing that they are qualified to handle your repair with the highest standards of professionalism and skill.
Consider Availability and Response Time
When your AC stops working, you need help fast. That’s why we offer 24-hour emergency service, 7 days a week, on all major brands. Our bright yellow, well-stocked service trucks are always ready to roll, equipped with all the parts and supplies needed to ensure an efficient and effective repair. Whether it’s day or night, you can count on us to be there when you need us most.
Evaluate Customer Service and Support
At Butler Heating & Air Conditioning, we pride ourselves on delivering exceptional customer service. Our knowledgeable Comfort Advisors are available to provide free estimates on equipment replacements, while our Parts Counter and Showroom offer flexible hours to meet your needs. We also offer flexible financing options, making it easier for you to afford the necessary repairs or upgrades to your system.
Look for a Commitment to Quality
Quality workmanship is a cornerstone of our business. We obtain inspection permits for every heating and air conditioning installation job, ensuring that all work meets the highest standards. Additionally, our in-house sheet metal shop allows us to fabricate custom duct products, enhancing the quality of our installations.
Choose a Technician with Ongoing Training
HVAC technology is always evolving, and it’s important to choose a technician who stays up-to-date with the latest advancements. Butler Heating & Air Conditioning provides factory training for our technicians from Carrier, along with ongoing in-house training throughout the year. This commitment to continuous learning ensures that our team is always prepared to tackle any repair or installation challenge.
Consider Awards and Recognition
Finally, consider the recognition a company has received from the community and industry peers. Butler Heating & Air Conditioning is proud to have won the “People’s Choice Award” as the best heating and air conditioning company in the Miami Valley, the “BBB Eclipse Integrity Award,” and the “Angi Super Service Award.” These accolades reflect our dedication to providing the best service possible to our customers.
Choosing the right HVAC technician for your AC repair is crucial for ensuring your home’s comfort and safety. With Butler Heating & Air Conditioning, you can rest easy knowing you’ve chosen a company with a proven track record of excellence, experience, and customer satisfaction.
